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Update: Higher Education Grants, 1st July 2015

1st July 2015 - Bernard Durkan TD

Uimhir:593

Ceist Pharlaiminte

Chun an Aire Oideachais agus Eolaíoctha
To the Minister for Education and Science

To ask the Minister for Education and Skills the extent to which Student
Universal Support Ireland continues to deal adequately with the administration
of Higher Education Grants; the number and nature of any cases outstanding in
respect of previous years; and if she will make a statement on the matter.
– Bernard J. Durkan.

* For WRITTEN answer on Tuesday, 30th June, 2015.
Reference Number: 26416/15

Freagra

Minister Jan O’Sullivan

I am informed by SUSI that it received circa 104,000 applications for the
2014/15 academic year. As at 26th June 2015, 51 applications for the 2014/15
academic year have yet to be finalised.  Of these, SUSI is awaiting
documentation from the applicant in 33 cases, with the remaining 18 cases
currently being reviewed by SUSI. The majority of these cases have already
received a decision from SUSI and are currently the subject of an
appeal/internal review.  A small number of cases are awaiting a final decision
due to the exceptional nature of the case or where a late application has been
made.

Over the past two years, SUSI has dealt successfully with significant increases
in the overall number of new and renewal applications whilst improving the
quality of its service on an ongoing basis. SUSI has streamlined and simplified
its grant application processes and improved its communications, stakeholder
management and the customer experience. In particular, improved data sharing
arrangements with other Departments and agencies have facilitated more accurate
verification of information and significantly reduced the documentation burden
for applicants.